You’re a plastic surgeon who recently operated on a woman named Cruella. Faithful to her name, Cruella likes to complain – even when there’s nothing to criticize! And after working with you, Cruella posted exaggerated gripes about your practice.
So, the question is: Can you sue Cruella for online defamation? Could you win?
What happens if a patient leaves a scathing online review about your plastic surgery practice?
Yes, you’re absolutely entitled to pursue a defamation lawsuit against patients who post libelous missive. That said, it’s important to understand the difference between defamation and a negative opinion.
What is the likelihood of a doctor winning a plastic surgery defamation case against a disgruntled patient?
What’s the biggest mistake plastic surgeons make when it comes to defamation lawsuits against patient? They sue over negative opinions.
Remember, legally speaking, defamation is a lie – not a nasty judgment.
What must plaintiffs must prove to win an online review defamation claim? That:
- They were the subject of the post;
- The post contained a false statement of fact that caused professional harm;
- The defendants negligently or purposefully posted the offending statements.
Plastic Surgery Defamation Case Study: Loftus v. Nazari – A Cautionary Tale For Plastic Surgeons
In 2006, Catherine Nazari walked into the office of Dr. Jean Loftus. She wanted a breast lift, implants, a double arm lift, and a “tummy tuck.” Surgery ensued, but Nazari wasn’t happy with the results. In 2010, the disgruntled patient started littering doctor review websites with negative posts about her surgeon.
A sampling of her disparaging comments:
But guess what? The judge ruled no-go; not defamatory. Why? Because the overtly overwrought rants would probably make a “reasonable person” take a step back and, shall we say, question the author’s use of hyperbole. Moreover, since the statements appeared on an “opinion website,” the judge said it would be “the natural tendency…to infer that they are opinion.”
Research Matters, Even If The Facts Are Wrong
If a defendant imparts inaccurate facts, but can prove they engaged in proper research, the defendant can win. In Loftus v. Nazari, the defendant’s free speech rights trumped the plastic surgeon’s. And since the Nazari truly believed her statement, the judge sided with her.
Not All Defamation Lawsuits Are Created Equal. Just Because One Person Ducked Damages, Doesn’t Mean You Don’t Have A Viable Case
Does this mean you shouldn’t pursue an online defamation case? Absolutely not. Many plastic surgeons win – or at the very least succeed in getting disparaging material removed from the Internet.
Do you have a plastic surgery defamation problem? Get in touch with Kelly / Warner Law, today. We can help clear any legal hurdles slowing you down.
UPDATE: Looks like the mayor of Flagstaff is getting involved in the Landmark / Evans defamation debacle. The latest? Landmark properties withdrew its zoning request. City officials also released a statement saying they would represent Evans in the suit, but the Mayor doesn’t remember authorizing. So now there’s red-tape to tackle.
*** Original Article ***
A spokesman for a local property developer sued a local Flagstaff politician for defamation. Is the claim valid, or a sly attempt to influence a Council vote?
Flagstaff Defamation Lawsuit Background Info: Property Developer Wants To Build An Apartment Complex, But Local Residents Aren’t Thrilled
The Standard is a 650-bedroom student complex that Landmark Properties has been itching to erect in Flagstaff, Arizona. But there’s one major hurdle: the 50 or so families that would be displaced by the building. The affected families have been offered compensation for the considerable inconvenience – but hey, some people don’t want to move.
The Email That Prompted This Flagstaff Defamation Lawsuit
Back when plans for Landmark’s project first went public, a community activist sent a letter to the Arizona Daily Sun about The Standard. Her e-mail included opinions about the Landmark development project, and presumably some information about Joe Villasenor, a Landmark Spokesman.
Several months later, Vice Mayor Coral Evans forwarded that same email to various people in the community.
And now, Villasenor is suing Evans for defamation. He insists it has nothing to do with the pending “Standard” vote, despite the fact that once the lawsuit hit, Landmark formally requested that Evans recuse herself from the Council vote.
Evans insists the lawsuit is 100% politically motivated.
Interestingly, Villasenor did not include the e-mail’s author in the lawsuit, only Evans. His reason? Having an elected official – with political clout – “spread” defamatory information about you is a lot more detrimental than a private citizen doing the same.
Who Will Win This Flagstaff Defamation Lawsuit?
The winner of this Arizona defamation case will depend wholly on the facts of this case, and the evidence each side presents.
Another big issue will be whether or not the statements in question were true or false, because as the old saying goes: It’s not defamation if it is true!
Speak With A Defamation Attorney in Arizona
Defamation is a nuanced area of law. Kelly Warner is a top-rated Arizona law firm that focuses on slander and libel litigation.
What sets us above the rest is that we get things done as quickly – and quietly – as possible, so you can get back to living, without a defamation cloud hanging over your head.
Pick up the phone and call us, today. We know how to win defamation lawsuits in Arizona.