Amazon is cracking down on phony feedback. Not only is it suing fake review services, but also suspending complicit seller accounts. In fact, just the other day, Amazon announced a lawsuit against a group of third-party sellers who used “sock puppet accounts” to post phony, positive reviews on their product pages.
Recent Action: Amazon Sued Phony Appraisal Services
A few weeks ago, Amazon sued five websites servicing the fake feedback “ecosystem.” An Amazon spokesperson explained:
Ongoing Dragnet Against Fake Review Services
Amazon is obsessed with review integrity because customer posts fuel the e-commerce engine. To that end, last year, the company litigiously targeted parties that allegedly contributed to review corruption. Since then, the online retail giant has targeted about one-thousand phony feedback operations and forced many offline.
Is Amazon’s Review Integrity Initiative Working?
Are Amazon’s attempts to stomp out phony feedback working? Depends on how you assess the situation. Sure, more people now know about the company’s anti-fake review stance, prompting some marketers to stop using them. But, due to the pop-up-shop nature of review services, attempts at extermination have ultimately proven to be whack-a-mole level frustrating.
Need Help With An Amazon Review Problem?
User reviews are essential to the e-commerce success formula. For sellers, the quality and quantity of customer feedback can mean the difference between success and failure.
And unfortunately, unscrupulous marketers use disparaging reviews as a negative SEO tactic.
If you’ve been hit, and you’re ready to right a wrong, get in touch immediately. Our team of attorneys and techs has helped tons of people and businesses overcome various review issues. We can help you, too.
Don’t wait. The longer phony reviews fester, the more damage they can do.
Get in touch immediately to get back on a profitable path, free of fake review problems.