Consumer Review Fairness Act: Summary and Impact On Small Businesses
Politicians gavel’d H.R. 5111, the Consumer Review Fairness Act (CRFA), into federal law. What does ratification mean for small businesses?...
eBay Defamation Case Study: Jeweler v. Buyer
This post is about an eBay defamation case currently making its way through the courts. Our firm, Kelly / Warner,...
Amazon’s New Review Policy: Big Changes
Amazon’s new review policy crashed into Planet-Online-Retail, and now feedback facilitators are working round the clock to adjust business models....
Online Review Defamation: A Client Lied About Your Business. Now What?
Protecting your online reputation can be as difficult as winning the Tour de France…clean. So, what can businesses do when...
Yelp Defamation: Is The Site Required To Remove Defamatory Reviews?
Yelp! (“Yelp”) isn’t happy.A California judge ordered the review site to remove a defamatory posting. Yelp, for its part, felt...
Yes, Amazon Sues Fake Reviewers
Online Marketing Legal Reminder: Avoid using and writing paid reviews for Amazon.com. Why? You could be sued or banned! Amazon...
E-Commerce Law: Is It Legal To Pay For Online Reviews?
Is It Legal To Pay For Online Reviews? You can make money with e-commerce startups. Amazon, eBay, Etsy – even...
Using Gag Clauses To Prevent Negative Online Reviews?
2017 Update: Federal politicians passed the Consumer Review Fairness Act, which outlaws online defamation gag clauses. Are contractual “defamation clauses”...
The Speak Free Act: Explanation and Analysis
The Speak Free Act is a new bill swirling its way through Capitol Hill’s intern-saturated halls. A bi-partisan proposal endorsed...
Yelp Reputation Law: The Case of the Auto-Dealer & Unsatisfied Customer
In This Post: Summary of Yelp defamation case;Discussion about how to win a Yelp reputation case;Contact information for an online...