Marketing Defamation: A New Type Of Online Business Libel
Dust off that deerstalker and limber your legal mind — for a fascinating libel lawsuit is afoot!
Video streaming company, FilmOn, is suing high-level Web analytics/Online Marketing firm, DoubleVerify, for what can only be described as “classification marketing defamation.”
FilmOn v. DoubleVerify teases a new set of legal questions regarding the intersection of media distribution, digital globalization, and reputation torts.
The Two Sides of This Marketing Defamation Lawsuit: FilmOn & DoubleVerify
The Plaintiff: FilmOn
A decidedly 21st century venture, FilmOn deals in all things streaming. The company offers a plethora of packages ranging from global video-on-demand services to custom branded media players. According to Business Insider, “FilmOn provides hundreds of live TV channels and on-demand programming to the web, both for free and with some content behind a subscription.”
Judging from the website, FilmOn doesn’t necessarily develop content, but instead provides private-label streaming. For example, a convention may use FilmOn for customized video services; or, a business may order a bespoke media player. Individual TV-streaming packages are also available.
The Defendant: DoubleVerify
A high-level Web analytics firm, DoubleVerify promises clients “appropriate environments for [their] brands with real-time blocking controls.” In other words, they help you make sure your online advertisements appear in “the right” online neighborhoods.
For example, if a company is selling a family-friendly product, it probably doesn’t want to advertise on “adult entertainment” websites. DoubleVerify helps with that.
The Issue: Undesirable Classification
The issue anchoring FilmOn v. DoubleVerify is straightforward:
DoublVerify labeled FilmOn a “copyright violator” and “adult content distributor” in its advertising classification database.
As a result, many DoubleVerify brands opted not to have their ads appear on FilmOn’s website – which decimated the streaming company’s bottom line. After all, like many online-based businesses, Internet advertising dollars are a significant revenue stream for FilmOn.
We AreN’t What You Say We Are
When FilmOn executives learned of their company’s classification in the DoubleVerify system, they contacted the advertising firm, explained how their services worked, arguing that FilmOn is not a copyright violator, nor adult entertainment purveyor.
But their pleas failed; in the eyes of DoubleVerify, FilmOn remained an intellectual property infringing p-rn runner.
Unwilling to let the classification stand, the streaming media company filed a business lawsuit against the online marketing outfit.
What Makes The FilmOn v. DoubleVerify Business Defamation Lawsuit Interesting?
FilmOn v. DoubleVerify is worth mentioning because it speaks to the current state of the marketplace – the marketing-dependent state.
Think about it for a second: a giant chunk of the digital economy is fueled by marketing. If I were feeling cynical and extra get-off-my-lawn-y (which I’m not), I might remonstrate: “People used to make things; now we just market marketing!” Which is fine. The trend will continue the more digital we become. But the shift does present a new set of legal questions and implications.
The Shift To Big-Data Marketing: Legal Implications
Reputation classifications will become more popular, and lawsuits like FilmOn v. DoubleVerify will become the norm.
Marketing, Subjectivity, and Defamation Law
As the marketing industry metastasizes, questions regarding subjectivity, as it relates to defamation law, will come to the fore. Cloud- and platform-oriented services, as opposed to content-oriented services, will present new legal quandaries in the coming years. Will Section 230 of the Communications Decency Act suffice? Time will tell.